Technology is a distinguishing feature of Vatwire and the heart and core of our product offerings.

Vatwire has developed a proprietary in-house software system to manage the entire VAT reclaim process for and on behalf of its extensive global Clients in a transparent and easily identifiable manner.

Our software provides Clients with online access to monitor and track their full claims history on an invoice level as well as with regards to all aspects of our Clients VAT refund payments.

• Proprietary and Transparent
• Customer Portal
• Customer Service
• Claims Workflow

We have an internal team of Developers that follow an AGILE methodology.

Vatwire can easily make system changes on the fly and cater specifically for our Clients requirements as and when necessary.

We have the ability to perform custom development for Clients thus ensuring that the process of foreign VAT recovery for our Clients organisations is relevant, transparent, efficient, user friendly and minimises the extent to which our Clients need to be involved in the VAT reclaim process.

Vatwire has implemented the world’s #1 Customer Relationship Management (CRM) platform. Their cloud-based system includes, (but is not limited to) CRM applications for Sales, Servicing and Marketing.

The CRM assists Vatwire to manage the full on – boarding process for our Global Clients and the requisite streamlining of our respective Clients integration requirements.

The CRM also provides Vatwire with the all – important scalability we require to grow and develop our business on a global basis, thus meeting the expectations of our global Clients and Partners.

Vatwires integration engines along-side the CRM ensures our global Partners and Staff have valuable and meaningful data to utilise in respect of VAT recovery claims. Our Staff, Management and Partners accordingly have access to our automated end-to-end knowledge sharing platform.

With the use of the all-powerful CRM that Vatwire has implemented, our Developers have specifically designed multi-use integration engines. Accordingly, Vatwire is always in a position to easily and effortlessly integrate into any of its Global Partners or Clients’ environments.

Vatwire extracts relevant Client invoice data into the Vatwire Cloud from various Expense Management systems the likes of SAP, SAP Concur, Oracle and Xero and thereafter analyses the data taking into account each Foreign Countries Tax Rules, Regulations, Best Practises and potential invoice duplicates.

This inherently allows for the automation and off-site extraction of relevant and pertinent documentation from our Clients environments resulting in long – term financial savings, vast increases in the quantums of our Clients VAT refunds and significant benefits for our global Partners and Clients.

Our Mobile Travel & Expense Application enables Clients to take photo images of their expense invoices whilst travelling abroad which aids in the revovery of our Clients foreign VAT.
Our Travel and Expense APP further assists our global Clients with managing and tracking their travel spend whilst abroad.

Vatwire uses state of the art OCR Technology to digitally scan and extract important aspects of our Clients travel invoices and thereafter, via an automated process, provides the pertinent information to Vatwire’s processing Team for our Clients VAT refund claims. This results in increased turn-around times of VAT claims being processed with the Foreign Tax Authorities and the speed at which our Clients are refunded their VAT.

Our proprietary and technologically advanced software uses sophisticated state of the art OCR technology to read all invoice formats, flag all VAT eligible invoices and inputs the necessary data regardless of how employees enter their travel expenses in their Expense Management Systems.

On this basis, our global Clients are assured that any discrepancies or invoice errors / duplicates will be identified and the maximum foreign VAT refund achieved.